Terms of service

Terms of Service

Last Updated: February 5, 2023

OVERVIEW

Welcome to Bollëku. This website is operated by our small, family-run team based in New Hampshire. When we say “we,” “us,” or “our,” we’re referring to Bollëku. By using our site or purchasing something from us, you agree to the terms below.

We aim to make your experience smooth, secure, and respectful. These terms apply to everyone visiting or using the site. Please read them carefully.

We may update these terms from time to time, and your continued use of the site means you’re good with the changes.

1. ELIGIBILITY

You must be at least the age of majority in your location to use this site or make a purchase.

2. FAIR USE

Don’t use the site for anything illegal or harmful. If you do, we reserve the right to stop serving you.

3. PRODUCT INFO & CHANGES

We take care to describe our items accurately, but we’re human—sometimes there may be a typo or an image mismatch. We reserve the right to adjust pricing, availability, or details at any time.

4. ORDERS & BILLING

You agree to provide accurate billing and shipping information. We may cancel or limit orders if we suspect they’re suspicious or not in line with our store’s intent (e.g., bulk reselling).

5. RETURNS

Please refer to our Return Policy for full details. In general, we want you to be satisfied—but due to the collectible nature of many items, certain sales may be final.

6. THIRD-PARTY SERVICES

Sometimes we link to other sites or use third-party tools. We’re not responsible for their content or practices, so use them at your own discretion.

7. USER FEEDBACK

If you send us feedback, ideas, or suggestions, we may use them to improve our service—without obligation to compensate you.

8. PRIVACY

Your privacy matters. Please review our Privacy Policy to understand how your information is handled.

9. LIABILITY

We work hard to provide a reliable service but can’t guarantee it will be perfect. We’re not responsible for damages related to using (or not being able to use) our site or services.

10. GOVERNING LAW

These terms are governed by U.S. law.

11. CONTACT US

Have questions? Reach out to us at info@bolleku.com.

Thank you for being part of Bollëku.